Artificial Intelligence for Telcos? Experts Discuss Applications, Impact and Possible Barriers

Thanks to ChatGPT, the hype around Artificial Intelligence (AI) has gone through the roof. So how should the telco sector think about the technology? Is it all about customer experience? Or should CSPs apply AI to networks and infrastructure first? Netcracker's Head of Strategy & Portfolio Marketing Sue White joined a TM Forum debate on the topic.
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