Company

NetCracker is the leading global solution company enabling Communications Service Providers (CSPs) to deliver rapidly and manage effectively convergent and content-rich services. NetCracker’s Telecom Operations and Management Solutions, combined with its professional services and implementation expertise, enable CSPs to operationalize next-generation connectivity, maximize the convergence of Network and IT, monetize content, and deliver a compelling customer experience.

This unique combination of innovation, experience, and agility, combined with our dedication to customer success, has enabled CSPs around the world to profit from the emerging opportunities in the customer, content, convergence, and connectivity revolution. We call this Bringing You the 4C Experience.

With headquarters in Massachusetts and development centers and offices globally throughout North and South America, Europe, Middle East, Asia, and Australasia, NetCracker provides Telecom Operations and Management Solutions to service providers, enterprises, and government organizations worldwide.

NetCracker takes a solutions approach to end-to-end business transformation as well as customer, service, and resource management. Our software-centric Telecom Operations and Management Software and Services, coupled with implementation-proven domain expertise, enable CSPs to implement content-rich services rapidly and cost effectively and to significantly improve the customer experience. Our solutions cover all facets of transformation projects from planning to implementation and support, and form the basis of NetCracker’s comprehensive services portfolio, which encompasses consulting, turnkey delivery, operations and maintenance, and outsourcing.

In 2008, following 15 years of independent, profitable growth, NetCracker Technology was acquired by NEC Corporation. The merger brought together the best in Business Support Software and infrastructure innovation. Following the acquisition, NetCracker initiated a large-scale business expansion in 2010 whereby its parent company consolidated its Telecom Operations and Management Software and Services business under NetCracker. The assets included innovative applications and service platforms, including customer and service management, network management, as well as NEC’s comprehensive portfolio of Telecom Operations and Management-associated services.

NetCracker serves a diverse global customer base including CSPs, Fortune 500 companies, and the U.S. government. Our customers include Deutsche Telekom AG, DiGi, Defense Information Systems Agency, du, France Telecom group, Intelsat, Maxis, MGTS, Mobinil, MTS, NTT, Shaw, Sprint, Swisscom, Telecom New Zealand, Telstra, TELUS, tw telecom, UPC Broadband, U.S. Army, Videotron, and VimpelCom Group.