NetCracker's Value Proposition
Today’s communications world is highly complex — demanding rapid delivery of custom services over a multitude of Network and IT infrastructures. NetCracker brings order to this complexity through our flexible and powerful software solutions.
Our comprehensive solutions transform the Service Layer by linking customer services with the Network Layer. We integrate the three critical components of service and network fulfillment and provisioning: order management, inventory, and activation. This holistic approach allows a systemic analysis of customer problems, whether related to service or network issues. The result is faster service delivery at reduced cost, the ability to provide any service over any network, and ultimately, increased customer satisfaction.
NetCracker offers Communications Service Providers a comprehensive solution that is configured to meet their specific needs. NetCracker provides:
- Customer Focus: NetCracker has a very strong focus on the customer and the customer's success. We work closely and collaboratively with our customers and partners, owning accountability for successful system implementation.
- Holistic OSS View: NetCracker takes a holistic, business-centric view of the customer's OSS, not a technology or single process view.
- Broad and Mature Product Suite: NetCracker's feature-rich products are deployed by Tier 1 carriers worldwide. The product suite combines rich out-of-the-box functionality with powerful flexibility and covers the mission-critical areas of fulfillment and assurance from order to activation.
- Leading Technology: All NetCracker products are built on an open, n-tier architecture based on Sun's J2EE standards. On each tier, powerful industry-standard applications are employed to ensure far-ranging scalability and smooth integration.
- Solution Approach: NetCracker works with its customers to understand their unique business needs and challenges and to identify the most appropriate solution and implementation strategy. Our Global Solution Delivery teams — unrivaled experts in telecom and NetCracker’s product suite — configure and deploy the software according to customer needs and provide training to ensure successful adoption.
NetCracker’s innovative portfolio of OSS products and solutions helps Communications Service Providers, Large Enterprises, and Government Organizations:
- Rapidly introduce new services and create innovative service bundles
- Build operational excellence by reducing cost of operations and consolidating back office systems
- Build closer customer relationships through a better understanding of the service and customer experience
NetCracker delivers value by Transforming the Service Layer™. We combine fulfillment, provisioning, and service management products with a solutions-based approach that leverages best practices and domain expertise. Our solutions provide an accurate view of underlying Network and IT resources as well as automated and reusable service components, resulting in end-to-end fulfillment and service management.
