Analyst Coverage
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"Stratecast believes NetCracker understands the importance of "customer" to the centralized way in which business must now be conducted. The company is rapidly moving this way through its "4C's" approach to business—connectivity, convergence, content and customer."Stratecast, Mediation Market Forecast and Supplier Assessment |
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"NetCracker is positioned among the strongest solution players in this market, providing a centralized, unified, up-to-date view on the customer, product and service catalogs and resource data and ensures semantic compatibility across OSS and BSS components. We expect to see a continued upward trend for NetCracker, as CSPs transformation initiatives advance toward a more integrated OSS and BSS view, especially for more complex service domains." Gartner, Product & Service Catalog Report |
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"NetCracker has had the most remarkable growth in this segment [Service Fulfillment] over the past few years with high profile transformation projects with France Telecom, Russia's MTS, Sprint and TELUS." Analysys Mason, Service Fulfillment Market Review |
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"Stratecast expects NetCracker will play a growing role in the mediation, policy-enabled rating & charging and content partner management domains in the coming months. Based on current market position in each of these areas, NetCracker is a dominant player." Stratecast, Mediation Market Forecast and Supplier Assessment |
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"Only NetCracker currently implements a true service layer." Stratecast, OSS/BSS Global Competitive Strategies |
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There are a few critical aspects that underpin NetCracker's OM [Order Management] solution. First is the centralized, unified, meta-data-driven informational storage covering all data needed for OM – from customer, product and marketing data, to services, resources, suppliers and workforce – all flexibly connected together, providing and end-to-end view. Second, a catalog-driven order entry/order management functionality using purpose-built, service provider-oriented OM engine covering processes from sales OM, service fulfillment and supply chain/B2B OM, enabling mobile or a fixed operator to have as much or as little automation as needed. NetCracker's solution is built on J2EE and SOA middleware platforms with open published standards-based APIs and provides full support for advanced analytics. Heavy Reading, End-to-End Order Management: The Mobile Operator Opportunity |
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"Orange is fundamentally re-thinking the traditional 'network-centric' approach to OSS and is combining IT with the Network to deploy OSS/BSS solutions that are 'product- and customer-centric'. The NetCracker products align the Service Layer with both the Customer and Network Layer functions and processes. The template Domain Models aid in optimizing the Orange operational processes and the NetCracker professional services staff is tailoring the applications to meet the specific needs of Orange. The OSS engine provides the underlying framework for integrating existing OSS/BSS platforms, functions, and data with the new NetCracker applications."
Recreating the Catalog: Global CSP Strategies for Product and Service Management |
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"NetCracker's ability to manage Network and IT resources from a single platform, their highly successful OSS transformation projects, and their new focus on creating a Services Ecosystem have made them market leaders."
Elisabeth Rainge Director of Network Software, IDC |
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"With the combination of fulfillment, assurance, content, and partner management, NetCracker's IPTV solution takes a holistic approach that helps Service Providers focus on the attributes that drive customer acquisition, satisfaction, and retention."
Elisabeth Rainge Director of Network Software, IDC |
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"The management of new complex services, such as IP services, requires operational integration between network services, devices, and all applications involved. NetCracker champions the holistic view of network, IT, Internet, content, and devices. In the converged value chain, a holistic view of service delivery is essential to support new business models and enable a third-party ecosystem." Pragmatism Takes Center Stage Over Vision Hype at TeleManagement Forum's Management World 2008 in Nice |
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"NetCracker's strong professional services organization provides support for installation, integration, and configuration of its software. Its reported ten multiyear transformation projects with tier-1 CSPs such as France Telecom provides NetCracker with rich learning experiences and its strong geographic spread gives it a large target base…The greatest strength for NetCracker is having an easy to use, well integrated planning module for its inventory management system."
NetCracker Network Planning Profile |
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"NetCracker has had the most remarkable growth in this segment over the past few years. It has high profile transformation projects with France Telecom, Sprint Nextel, TELUS and Russia's MTS. The core of its business comes from inventory management but it also provides order management, activation, planning and design."
Service Fulfillment Market Review |
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"NetCracker continues to adapt and expand its product set to prepare for the next logical step in service management. NetCracker benefits from its agility and commitment to customer requirements, establishing close ties to its customers in a type of consultative relationship. Stratecast feels that NetCracker remains well positioned in service fulfillment with a strong customer base and features a rich service offering."
The Changing Face of Fulfillment: Integrated |
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"NetCracker continued its very high growth of the past few years to further strengthen its position in inventory management. NetCracker has won some very large enterprise wide deals in North America and EMEA that have multi-year payouts. It benefited from the business it won in Sprint Nextel and TELUS in North America but have done especially well in EMEA. Late in 2007 it announced a big win with MTS in Russia that is indicative of NetCracker's strength in Eastern Europe. Its France Telecom business extends beyond EMEA."
Inventory Outlook |
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"NetCracker is an important company to watch, as it combines the innovative culture of an entrepreneurial company with its increasing market dominance."
Dr. Lorien Pratt Program Director, Stratecast Global OSS and Infrastructure |
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Overall Market Leader in Inventory/NRM in North America and EMEA.
Service Fulfillment Market Review |
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"In contrast to its competitors, NetCracker aims to address systemic problems at the service layer and provide a complete solution."
OSS Market Overview and Strategic Scorecard for Vendors |
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"NetCracker has a rare combination of good technology, product features and services capabilities. NetCracker has a unique position among the larger service fulfillment vendors. It provides a complete suite of fulfillment software and extensive professional services to complement its product offering."
NetCracker Profile |
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"Stratecast is bullish on NetCracker's prospects. In expanding its product footprint beyond inventory management to the service fulfillment stack, NetCracker fulfills the end-to-end needs of its customers."
NetCracker's Service Layer Transformation Strategy |
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"NetCracker has reported significant carrier wins [and] has moved into the higher ranks of this market."
OSS Market Overview and Strategic Scorecard for Vendors, 2006 |
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"NetCracker has built tremendous momentum in service fulfillment over the past three years."
CEO Digest |
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"In 2006, much of the buzz in the fulfillment market revolved around the monolithic operations transformation contracts being signed by several of the vendors in this space, including…NetCracker at France Telecom."
Worldwide Telecom Fulfillment 2007-2011 Forecast and Analysis |
