WALTHAM, MA — December 4, 2012 — NetCracker Technology announced today that Yes satellite TV has selected NetCracker’s converged billing and customer care solution for its large-scale BSS transformation program. This will enable the company to provide next-generation services and an enhanced customer experience within the highly competitive pay TV market.
Yes satellite TV, Israel’s sole satellite television provider, has been utilizing NetCracker’s billing solutions since the company was founded in 2000. To enhance its content delivery offerings, Yes satellite TV has chosen to implement an integrated solution that will include mission-critical functionality such as a centralized, 360-degree view of the customer, case management, and workflows. It will also boost speed-to-market for complex bundles, tariffs, and tailored promotions at the same time that it provides support for a variety of end-user devices — all of which will strengthen quality of service and provide a richer customer experience.
“Over the years, we have worked with NetCracker on a number of complex projects that have been critical to the success of our business, and through this experience our two companies have developed a trust and partnership that is invaluable,” said Roni Baranov, Vice President of Information Technology, Yes satellite TV. “In choosing NetCracker, we have found an outstanding solution that provides the functionality we require backed by powerful expertise, a proven solution delivery methodology, and a forward-looking vision.”
“Today’s pay TV market is characterized by rapid change, converging services, and significant technical advances,” said Sylvain Seignour, NetCracker’s Vice President Americas and Europe. “In the midst of these changes, it is essential that companies keep their focus on the customer experience. As the industry’s most comprehensive end-to-end BSS/OSS solutions provider, NetCracker is implementing a solution that will enable Yes satellite TV to meet its specific technical requirements while achieving operational efficiency and the highest level of customer experience possible.”
NetCracker Technology, a subsidiary of NEC Corporation, is the proven partner for communications service providers and cable operators offering comprehensive, end-to-end solutions and delivery capabilities to optimize their enterprise. With its global reach, leading-edge technology, and unbroken track record of successful implementations, NetCracker helps eliminate operational and business silos and delivers real-time experience in an on-demand world. For more information, please visit www.NetCracker.com.
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