WALTHAM, MA — January 22, 2013 — NetCracker Technology announced today that Alestra, the leading Mexican company in Information and Communication Technology (ICT) services, has selected NetCracker to enhance its BSS in order to streamline its current billing operations and support the launch of next-generation services.
Alestra provides telecommunications and information technology services, such as Data Center, Cloud, and Security applications, vertical solutions for specialized industries, in addition to consulting services for designing and managing complex ICT projects to enterprises via its fiber optic and wireless networks that supply connectivity to 198 cities in Mexico.
Alestra will use NetCracker’s BSS portfolio, including mediation, to provide converged billing that will transform billing information from multiple sources into a single data format. This functionality will give Alestra deeper insights into the customer experience and will also lower OpEx and TCO by eliminating a number of custom processes and applications. Flexible and highly scalable, the NetCracker solution will also support charging and billing for next-generation offerings, such as cloud services.
“The NetCracker solution will simplify Alestra’s billing operations and will thereby reduce the time and investment needed to optimize their existing system,” said Frank DeTraglia, NetCracker’s Vice President Global Sales. “We are pleased to be bringing NetCracker’s unrivalled knowledge and experience to Alestra’s transformation program, and we look forward to helping them position their business for continued success in the future.”
NetCracker Technology, a subsidiary of NEC Corporation, is the leading provider of BSS/OSS solutions to service providers around the world. NetCracker's comprehensive, end-to-end BSS/OSS offering includes billing, customer care, online rating & charging, resource and network management, IT platforms, and service fulfillment & assurance, as well as an extensive professional services portfolio that includes managed services and end-to-end outsourcing. Our innovative, end-to-end BSS/OSS solutions enable service providers to operationalize next-generation connectivity, maximize the convergence of network and IT, monetize content, and deliver a compelling customer experience. For more information, please visit www.NetCracker.com.
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