NetCracker’s Customer Billing Management enables Communications Service Providers to effectively handle all tasks and processes related to financial relations with customers. Customer Billing Management facilitates customer account operations and provides invoicing flexibility through support for multiple payment models, methods, and channels. It also supplies tools for billing personalization and customized invoice calculation and enables end-to-end, billing-related dispute resolution.
“Our strategic objective in working with NetCracker is to bring unparalleled quality to VimpelCom Group’s end-to-end service delivery capability. A unified architecture will enable VimpelCom Group to optimize processes, achieve rapid service delivery, reduce operational costs, and provide greater customer satisfaction across all our operations.”