Partner Management

NetCracker’s Partner Management empowers Communications Service Providers (CSPs) with centralized, end-to-end partner management for any type of partner business model, including MVNOs, M2M service providers, content and application providers, and others.

Partner Management ensures high-quality partner experience and guarantees partner revenue assurance by supporting a shared, centralized Product Catalog, extensive partner self-service features, partner settlements, flexible pricing models, and partner performance tracking.

Based on an open architecture, NetCracker’s Partner Management easily integrates with partner systems. Also, it pre-integrates with NetCracker’s Customer Management, Product Management, Revenue Management, Service Fulfillment & Assurance, and Resource Management to ensure cross-domain data consistency and to support complex service delivery scenarios.

Partner Management includes the following modules:

• Partner Relationship Management: enables end-to-end partner lifecycle management from on-boarding to settlement
• Partner Self-Service: improves partner loyalty through cost-effective online tools, a comprehensive view of partner data, and performance reports
• Partner Product Management: helps introduce consistent and unified offerings based on the use of optimized product catalogs as well as cross-partner schemes and joint programs
• Partner Order Management: automates service provisioning and enables end-to-end service delivery based on partners’ requirements and needs
• Partner Revenue Management: provides an array of monetization capabilities for services delivered in partnership, including flexible pricing models, partner settlements, policy control, etc.
• Partner Reporting: enables efficient partner performance tracking, including pipeline assessment, revenue management, and sales performance management

Key benefits include:

• Impressive revenue streams backed by effective partner management monetization
• Minimized TCO through fully configurable and productized capabilities to perfectly meet partner needs
• Proven scalability to support millions of customers
• Reduced time-to-revenue via facilitated partner engagement
• Improved partner satisfaction and attraction of new partners via top-quality partner service and rich self-management tools
• Enhanced customer loyalty and ARPU through fast rollout of revenue-generating services — such as Content/VAS, M2M, etc. — in partnership

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