NetCracker’s Product Information Management gives Communications Service Providers (CSPs) a holistic view of and unhindered access to up-to-date product information — integrated and centralized in a single access point. NetCracker’s Product Catalog — the core component of Product Information Management — provides correlation between product and service definitions stored in the Service Catalog (part of NetCracker Service Information Management) and thus allows for quicker and failure-proof service provisioning. Product Information Management also ensures comprehensive product data access management with role-based authorization and operation capabilities.
Product Information Management includes the following components:
Product Catalog: serves as a single access point to product information for all CSP departments, partner users, and customers, and allows product details to be filtered, grouped, and presented in a user-friendly way
Information Management: provides a centralized, hierarchical repository of up-to-date business and technical definitions of all CSP and partner products in a logical and user-friendly way and allows for timely information updates
Policy Management: allows product data usage to be controlled in multi-vendor, multi-user environments. It supports hierarchical data access rules and enables user-dependent product data details.
Key benefits include:
Single view of and single access to up-to-date, multi-vendor product information
Improved customer experience through product data visibility, consistency, and reliability
Streamlined revenues and partner relations through faster time to market
Reduced OpEx through elimination of data and effort duplication and product data centralization
Enhanced product data security through intelligent, role-based data presentation management
Streamlined service provisioning and activation through the pre-integration of Product Information Management and Service Information Management