Online Rating & Charging
NetCracker’s Online Rating & Charging enables Communications Service Providers to calculate and charge consolidated customer bills in multi-technology, multi-service, multi-vendor environments. It facilitates the delivery of personalized billing, provides partner settlement capabilities, and supports customer loyalty programs. Rating & Charging pre-integrates with NetCracker’s Customer Management, Product Management, End-User Devices, and Service Fulfillment & Assurance to guarantee multi-layer data consistency and provide comprehensive support for complex service delivery scenarios.
Online Rating & Charging includes the following modules:
- Rating: allows for the enrichment of events with additional business information necessary for correct multi-service price calculations. It enables comprehensive rating based on multiple characteristics of complex service schemes and customer accounts (including corporate and household hierarchies)
- Centralized Charging: both online and offline for any service delivered across any network or medium. It enforces revenue assurance policies, enables rule-based charge generation (including bonus and promotion rules), and supports the management of complex partnership schemes
- Balance Management: enables real-time updates, modifications, and control of customer billing accounts, and enforces balance management policies for service availability management
Key benefits include:
- Streamlined service monetization and reduced time-to-cash
- Support for service personalization and targeted offerings
- Reduced integration costs
- Reduced time-to-market for new offerings
- Improved partner relations and facilitated partner settlements
- Enhanced customer satisfaction through real-time service calculations
- Ensured service flexibility and configurability
- Carrier-grade performance with true convergent charging capabilities
- Ability to build customer loyalty cost effectively
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