Rating & Charging
NetCracker’s Rating & Charging enables Communications Service Providers (CSPs) to calculate and charge consolidated customer bills in multi-technology, multi-service, multi-vendor environments. It facilitates the delivery of personalized billing, provides partner settlement capabilities, and supports customer loyalty programs. Rating & Charging pre-integrates with NetCracker’s Customer Management, Product Management, End-User Devices, and Fulfillment & Assurance solutions to guarantee multi-layer data consistency and provide comprehensive support for complex service delivery scenarios.
Rating & Charging includes the following modules:
- Rating: allows for the enrichment of events with additional business information necessary for correct multi-service price calculations. It enables comprehensive rating based on multiple characteristics of complex service schemes and customer accounts (including corporate and household hierarchies).
- Charging: enforces revenue assurance policies, enables rule-based charge generation (including bonus and promotion rules), and supports the management of complex partnership schemes.
- Balance Management: enables real-time updates, modifications, and control of customer billing accounts, and enforces balance management policies for service availability management
Key Benefits Include:
- Streamlined service monetization and reduced time to cash
- Support for service personalization and targeted offerings
- Reduced integration costs
- Reduced time to market for new offerings
- Improved partner relations and facilitated partner settlements
- Enhanced customer satisfaction through real-time service calculations
- Ensured service flexibility and configurability
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