NetCracker’s Service Activation enables automated service activation, completes the end-to-end service delivery process, and provides a unified approach to service activation regardless of specific vendor-dependent techniques. Service Activation is based on several levels of abstraction that frame activation processes. General process management is carried out at the workflow level; low-level commands are executed automatically, according to equipment type and resource inventory information.
Service Activation includes the following components:
Scripting Engine: allows Communications Service Providers (CSPs) to generate activation scripts based on script templates and particular service descriptions. It repetitiously processes activation scripts for each managed device and applies a set of validation rules to individual scripts or script groups.
Activation Engine: helps define timing and sequence for command execution according to rank or priority. It allows CSPs to minimize the time required for service activation and optimize infrastructure usage.
Activation Adapters: provide an interface between service activation scripts and transport protocols. They allow interactions between multi-vendor network equipment and the CSP’s OSS to be streamlined and facilitate the transmission of activation commands via network management protocols such as SNMP, TL1, CLI, Telnet, SSH, and FTP.
Key benefits include:
Reduced time-to-market for new services through reusability and configurability of activation templates
Ability to create targeted offerings through architectural agility and extensibility
Minimized time and cost for integrating new equipment
Ability to optimize infrastructure usage and build new services on top of existing equipment
Reduced TCO through centralization of multi-channel, multi-technology service activation
Improved customer experience with self-service capabilities
Reduced OpEx through minimization of costly manual interventions
"NetCracker has had the most remarkable growth in this segment [Service Fulfillment] over the past few years with high profile transformation projects with France Telecom, Russia's MTS, Sprint and TELUS."
Service Fulfillment Market Review