The Communications Industry is going through a period of significant, fundamental change as a result of consolidations, the introduction of next-generation networks, the demand for new, convergent services, the need for shorter time-to-market, as well as intense competitive pressure. As a result, each project a Communications Service Provider (CSP) undertakes is becoming more complex because it is likely to require a comprehensive business transformation. This, in turn, requires careful end-to-end planning and management, a high level of transformational expertise, and best practices that are not typically available in-house or from generic SIs.
In this environment, CSPs must be able to obtain a comprehensive set of services, including an initial analysis of short- to mid-range business needs, a comprehensive business case and program roadmap, actual implementation, and finally, operations and maintenance — together with the option to have managed services or full end-to-end outsourcing.
To help service providers achieve these objectives, NetCracker brings to the market a team of seasoned professionals with deep telecom expertise as the foundation of its end-to-end professional services offering:
As a CMMI Level 5 Appraised services organization, NetCracker fully believes in utilizing proven methodologies to ensure on-time, on-budget program execution. NetCracker’s main service offering areas include:
Together with NEC Corporation, NetCracker is constantly working to expand its joint services portfolio and capabilities worldwide, and to expand its joint service offerings to cover the entire range of NEC–NetCracker expertise.
“Maturity Level 5 focuses on continually improving process performance through incremental and innovative process and technological improvements. The organization’s quality and process performance objectives are established, continually revised to reflect changing business objectives and organizational performance, and used as criteria in managing process improvement.”
CMMI for Development,
Software Engineering Institute
“NetCracker has a rare combination of good technology, product features and services capabilities. NetCracker has a unique position among the larger service fulfillment vendors. It provides a complete suite of fulfillment software and extensive professional services to complement its product offering.”
May 07 [OSS Observer]