Solution Delivery
It's well known that large IT projects face significant difficulties for on-time and on-budget delivery. Operations Support Systems (OSS) implementations for global telecommunication services are no exception.
OSS projects also tend to differ significantly between service providers, given that there are differences in systems, technologies, and processes. And perhaps, most importantly, OSS systems participate in many internal and external processes in the service provider environment, and not all of these are well-defined, making an OSS implementation, among other things, an exercise in business process re-engineering.
NetCracker's experience shows that to manage the complexities of an OSS implementation, three components are necessary for any project:
- Software expertise that gives an open, stable, flexible, modern platform for your OSS
- Telecom industry expertise that brings an understanding of your business, products, services, network, and processes
- Implementation expertise that drives the project, using a well-defined methodology to bring the software and telecom expertise together with the expertise of your internal subject matter experts
NetCracker provides all three of these components, including a comprehensive OSS solution software suite, implementation team expertise, and the NetCracker Global Solution Delivery Methodology.
