Training

NetCracker Technology offers comprehensive software training to ensure that the customer can operate, administer, and maintain the NetCracker product. Training is relevant to the needs of specific user groups, including developers, application administrators, and end users.

NetCracker's training portfolio includes comprehensive product training and solution training programs that cover all relevant aspects of NetCracker from day-to-day use to configuration and integration. The full range of programs includes:

• Training Needs Analysis
• Product Training
• Solution Training
• Train-the-Trainer Training

The goal of NetCracker’s Training organization is to deliver the training that best suits our customers’ needs so their employees can be the best at what they do. We aspire to provide the best training in the industry, so our approach to training and knowledge transfer implies:

• Careful study of a training request provided by the customer followed by a thorough analysis of the NetCracker OSS implementation in order to find the best way to satisfy the customer
• Creating a training strategy in which user groups, typical processes, jobs/tasks, prerequisites/dependencies, and timeframes are specified for each user group
• Developing the training materials required for a particular project including labs, user guides, and presentations as well as the necessary environment