The combined offering of voice, video, and data is quickly becoming the minimum requirement for any Communications Service Provider (CSP) intending to make a sustainable play in the residential market. Having an appropriate, high-capacity broadband network is the first requirement for Multi-Play. Once the delivery of converged services starts, CSPs need to understand the service experience and monitor customer impact.
In short, the success of any Multi-Play initiative depends greatly on a network infrastructure upgrade and the timely modernization of the Service Layer where the OSS resides.
Recognizing that time–to-market is critical for CSPs, NetCracker's Multi-Play solution provides out-of-the-box service configurations that are necessary for delivering voice, video, and data services over a single network.
NetCracker’s Multi-Play solution allows CSPs to:
The NetCracker Multi-Play solution provides support for all established and emerging Multi-Play-enabled network infrastructure extensions including:
The Multi-Play solution is based on NetCracker software and implementation expertise, and includes three components that are critical for achieving service provider business objectives:
By offering such a comprehensive solution, NetCracker forges close working relationships with its customers and provides both the software and service parts of an implementation. This type of partnership and accountability for project success is unique in the OSS industry and gives service providers the opportunity to influence product direction as well as minimize project risk.
“To enable the rapid launch of converged services like TELUS TV we needed next-generation operational support systems (OSS) that can keep up with the rapidly-evolving landscape.”