The convergence of voice, data, and video has created new revenue opportunities for service providers. This convergence of services has also brought into sharp focus the need for converged platforms to deliver the unified, seamless communications services.
The trend towards distributed, multi-device communications, while eliminating distance and time barriers, is forcing enterprises to invest additional capital and effort into the integration of various communication platforms. As a consequence, enterprises are looking for cost-effective, comprehensive, easy-to-use collaborative solutions anywhere and at any time. The creation of unified communication platforms is the perfect way to increase productivity, facilitate decision making, and reduce communication response times.
The Unified Communication solution redefines the way that businesses communicate and collaborate — truly empowering the workforce to become more productive and more flexible.
The solution provides a rich user environment across various devices:
Support of multiple platforms with Rich Internet Application (RIA) technology
Consistent user experience across different devices
The solution is perfectly suited to data center and cloud environments:
The solution integrates with business applications:
SOA- and CEBP-capable (Communication Enabled Business Process)
SOAP/XML-based Web service
SDK with WSDLs for call control
The solution supports Bring Your Own Device (BYOD) policies:
Virtualized client and HTTPS secure access
On-demand/Instant Meeting initiation from IM (Instant Messaging), active calls, and contact lists
The solution integrates easily with existing systems:
Standards-based SIP interface
Scalable media session management
Investment protection through the implementation of a common, extendable software platform across different parts of an organization
Streamlined operations through the ability to more cost effectively deliver a consistent collaboration experience resulting in productivity across the workforce
Enhanced workforce productivity and increased efficiency through the utilization of a cost-efficient, service-oriented framework for communications and collaboration
IT Business Benefits
Increased operational efficiency resulting from the solution being delivered virtualization-ready: secure software applications that are easy to install, manage, upgrade, and support in a standard IT environment
Quick and easy solution deployment through easy implementation across multiple locations and/or geographic regions, thus delivering a consistent and rich user experience across multiple modes of communication
Simple licensing and upgrades through the use of a single software application utilizing a single user license model and providing all the communication and collaboration functionality an organization needs
Improved day-to-day operations through the support of a nomadic work style that allows employees to easily connect and collaborate with colleagues and customers from any location, on virtually any device
Increased work efficiency through the integration of multiple media types and devices
Extensive customization capabilities that allow for easy solution deployment across multiple locations and/or geographic regions and thus ensure consistent, easy-to-access communication and collaboration
NetCracker, together with NEC, brings a unique perspective to address exciting new opportunities in all industries looking to leverage the power of ubiquitous connectivity, real-time transactions, and compelling customer experience. Leveraging NEC’s strengths in network and IT along with NetCracker’s deep expertise in the management and monetization of infrastructure, services, and applications, our solutions bring together the best of software, services, and platforms to create the most comprehensive, end-to-end portfolio in the industry.