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MSO/Cable Operator Solutions

In this complex and highly connected world, customers want flexibility in how they access and consume their content in real-time. Innovation through smart connected devices and anywhere content is driving differentiation, but how do operators monetize and recognize ROI?

NetCracker’s Business and Operations Support Systems solutions (BSS/OSS) are supported by comprehensive end-to-end services that are optimized to help MSO/Cable operators solve business pains, meet core business objectives, and evolve to a longer-term vision.
We have established an enviable track record of working with leading MSO/Cable operators throughout the world for more than 25 years, helping them to grow and adapt to changing markets and customer demands.
At the heart of this relationship is an acutely developed understanding of the model and the infrastructure needed to deliver greater customer choice through convergent service innovation allied to streamlined costs.

NetCracker Technology enables service providers to deliver rapidly and manage effectively next-generation converged services — including successful implementations at Cablemas, Cox Communications, Shaw Communications, Time Warner Cable, UPC Broadband, Videotron, and Virgin Media.

By transforming their operations environments into flexible, scalable, and agile engines, cable operators can accelerate the order-to-cash cycle and create the foundation for delivering and managing compelling new revenue-generating services. With NetCracker as a strategic, trusted partner, cable operators can solve real business pains now by deploying next-generation solutions that enable them to evolve into next-generation providers and pursue new revenue opportunities.
Find out more about NetCracker’s BSS offerings for MSO/Cable operators below:

CEO Perspective

“NetCracker has played an important role in the transformation of our logistics operations, integrating twenty different systems and platforms into a single end-to-end solution that is already yielding significant improvements for us and, most importantly, our customers across the United Kingdom,” “Given our track record of working with them, we knew we could count on Convergys to work well as part of a close-knit virtual team on this project. NetCracker has successfully delivered on a very complex and vital project.”

“Given NetCracker’s outstanding reputation for solution delivery and its advanced BSS capabilities, they were the logical choice to be our partner for the first phase of this project… NetCracker’s end-to-end BSS solution will enable more rapid and flexible delivery of complex IP-based services, reduced time to market for new offerings, and — ultimately — improved customer experience.”

“NetCracker’s solution lets us know which customers are impacted by network failures and proactively manage their Service Level Agreements. NetCracker’s ability to provide end-to-end correlation between customers, their services, and the network elements they use allows us to offer high quality, SLA-based services to our business customers.”