The wireline industry has changed dramatically over the last decade, moving from a regulated and predictable market with significant barriers to entry, to a far more competitive space in which the Communications Service Provider’s role is no longer clearly defined. The nature of the network is changing as well. IP technology is breaking down traditional boundaries, shifting the focus from the network, and placing it on services and applications.
These shifts are creating new opportunities for wireline operators, enabling them to move up the value chain from suppliers of a single product — voice — to full-service communications providers.
To take advantage of these new opportunities, wireline operators must transform their BSS/OSS. Transformation projects are complex, but the rewards are substantial — increased revenues, reduced operations costs, and stronger customer relationships.
NetCracker Technology enables service providers to deliver rapidly and manage effectively next-generation converged services. NetCracker is the global leader in managing and delivering transformation projects for fixed, mobile, and cable service providers. It has the largest number of Tier 1 transformation deployments worldwide — including successful implementations at Deutsche Telekom, FT group, Telstra, TELUS, Sprint, and many others. Leveraging the knowledge gained from these high-profile deployments makes NetCracker a valuable partner in service provider transformation initiatives.
NetCracker delivers value to wireline service providers by combining its innovative BSS/OSS offerings including fulfillment, provisioning, and service management offerings with a proven solution delivery methodology. NetCracker leverages its best practices and domain expertise to create an end-to-end capability for billing, customer care, online rating & charging, resource and network management, IT platforms, service fulfillment & assurance.