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MSO/Cable Operator Solutions

Cable operators face unprecedented opportunities. Advances in technology have enabled them to transform from distributors of television programming into next-generation communications providers offering a vast array of content and services. New services range from highly targeted digital content to voice, interactive, and mobile services.

With these exciting opportunities come challenges: operational challenges caused by interactive services and increased network complexity, and business challenges caused by demanding customers and competitive pressures. The infrastructure required to address these challenges, however, is frequently a maze of custom-built, silo systems inherited from acquisitions. Often there is little automation.

To take advantage of new service opportunities and remain competitive, cable operators must transform their operations environments. Transformation projects are complex, but the rewards are substantial — increased revenues, reduced operational costs, and stronger customer relationships.

NetCracker Technology enables Service Providers to deliver rapidly and manage effectively next-generation converged services. NetCracker is the global leader in managing and delivering transformation projects for cable, fixed, and mobile Service Providers. It has the largest number of Tier 1 transformation deployments worldwide — including successful implementations at UPC Broadband, cablecom, France Telecom, MTS, Sprint, TELUS, and Telstra.

By transforming their operations environments into flexible, scalable, and agile engines, cable operators can accelerate the order-to-cash cycle and create the foundation for delivering and managing compelling new revenue-generating services.

With NetCracker as a transformational partner, cable operators can increase revenues, reduce operational costs, and build stronger customer relationships.
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NetCracker’s Expanded Offering

“NetCracker’s solution lets us know which customers are impacted by network failures and proactively manage their Service Level Agreements. NetCracker’s ability to provide end-to-end correlation between customers, their services, and the network elements they use allows us to offer high quality, SLA-based services to our business customers.”
Mitat Kizilelma,
Head of Operations,
Cablecom