Merging the Power of Network and IT

Since its beginning, telecommunications has focused on the Network. Today, however, IT plays a critical role in creating, delivering, and managing converged and IP-oriented services. The inefficiencies caused by OSS that do not manage across Network and IT domains cost Service Providers both time and money. Lack of integration causes delays in service deployment, poor interoperability, and reduced quality of service, as well as operations costs that are significantly higher than when a single system is used to span Network and IT infrastructures. With an integrated system in place, Service Providers achieve end-to-end service visibility, a complete picture of the customer experience, and greater ability to manage customer expectations. The result: reduced total cost of ownership and increased profitability.

NetCracker recognized early that next-generation services would use servers and applications in addition to switches and routers. NetCracker’s core platform, combined with its award-winning product modules, enables Service Providers, Government, and Large Enterprises to use a single system to manage across their Network and IT domains, from Layers 1 through 7 of the OSI stack.

This approach eliminates inefficiencies and saves millions of dollars that would otherwise be spent attempting to achieve interworking and integration across multiple systems. NetCracker’s solution creates an OSS environment that is equally Network- and IT-centric.

Today Network and IT are working far more closely than they did in the past. This is creating a new dynamic of simultaneous co-operation and competition: not surprisingly the best and most successful CSPs are those whose Network and IT organizations work closely in balanced harmony.

Getting that balance right requires choosing the right OSS — one that transcends the Network and IT domains to merge the power of Network and IT.

NetCracker’s innovations have created a groundbreaking OSS that can accurately capture, model, and correlate all the Network and IT infrastructure that is required to create and deliver a set of converged services.

At the same time, NetCracker’s integrated approach, and more specifically, its OSS, extend into real-world applications the process management and operations work done by the Management Forum (eTOM^®) and ITSM (ITIL^®).