Transforming the Service Layer

NetCracker leads the industry through its innovative approach to Service Layer Transformation, which enables Communications Service Providers (CSPs) to deploy an optimum mix of software and services and quickly monetize their investments in Network and IT infrastructure.

In today's extremely competitive market, CSPs must differentiate themselves by deploying next generation services. To do this successfully, they must bring systematic change to their back-office systems — at the same time that they generate revenue, contain costs, and maintain customer centricity. NetCracker's innovative approach to Service Layer Transformation has helped Service Providers transform their Service Layers and achieve their business goals.

CSPs worldwide are striving to deliver the latest converged services including IPTV, Triple Play, and 3G. These content-rich offerings create significant revenue opportunities and differentiation. To this end, CSPs have invested heavily in the Network and Customer Layers. They have capped legacy networks and built high-capacity, next-generation networks. They have upgraded their mobile networks and deployed next-generation, customer-facing systems.

As they scale their converged services, the biggest challenge comes from legacy systems that are not optimized to provision, activate, and manage the new content-rich services. But replacing the entire back office while introducing new services is risky.

NetCracker helps CSPs transform their Service Layer by offering an innovative suite of comprehensive fulfillment and assurance solutions.

NetCracker has helped telecom companies around the world transform their OSS into flexible and scalable platforms that accelerate the order-to-cash cycle and create the foundation for delivering and managing revenue-generating services.