Service providers around the globe are facing unprecedented challenges and opportunities. Rapidly changing customer preferences, new competition, and a disintegrating vertical value chain are fundamentally altering the industry structure.
Despite this changing environment, service providers have inherent advantages: network reach, ability to rapidly adopt new technologies, existing customer relationships, and still-untapped potential in many countries around the world. All of which provide exciting new opportunities for profitable growth.
To address these challenges and accelerate growth and profitability, service providers need to undertake a fundamental business transformation — adopting new technologies, software, solutions, and processes that will enable the rapid monetization of new infrastructure, deployment of new business models, creation of value-added content, and delivery of unique customer experience.
NetCracker’s vision is to be the dominant provider of complete, end-to-end BSS/OSS solutions to meet the mission-critical needs of service providers around the world.
To this end NetCracker, in association with NEC, continues to deliver the most innovative and powerful Telecom Operations and Management Solutions (TOMS) by relentlessly focusing on:
NetCracker has a world-class record of successful BSS/OSS implementations and exceptional professional services for leading international service providers. Innovative BSS/OSS is the foundation of differentiation and sustained growth, as service providers increasingly compete by offering new, unique services and superior customer experience as opposed to connectivity alone. It is this record of success and customer satisfaction that drives us to excel every day.
"NetCracker is positioned among the strongest solution players in this market, providing a centralized, unified, up-to-date view on the customer, product and service catalogs and resource data and ensures semantic compatibility across OSS and BSS components. We expect to see a continued upward trend for NetCracker, as CSPs transformation initiatives advance toward a more integrated OSS and BSS view, especially for more complex service domains."
Product & Service Catalog Report