The overwhelming success of the iPod and iPhone has demonstrated that — in the minds of users — devices are as important as the network and the services delivered over them. In fact, it can be argued that the interactive nature of these devices is causing users to value their mobile phones more highly than the network or the connectivity.

The next generation of devices is also enabling a higher level of customization and personalization of features and components. And the term “end-user device” now encompasses a much larger universe than it did just a short time ago to include mobile phones, PDAs and MP3 players, video players and TVs, desktops and laptops — and ultimately any combination of communication and entertainment devices that end users interact with in the home, the office, the car, or outdoors.

This ever-expanding world of fixed and mobile devices brings complexity with it — the complexity of provisioning, enabling, and managing these devices so they deliver the service experience that users want. A network and service can be great, but if the service cannot be delivered effectively over a device that users prefer, it will result in a poor customer experience.

NetCracker Device Management and Home Networking

The NetCracker Device Management and Home Networking solution allows Service Providers to execute centralized subscriber management, abstract service types, assure service delivery, and unify device management for IP-based customer premises equipment (CPE). With home network devices continuously growing in number and varying in type, this comprehensive end-to-end solution is designed to unify device management, automate and simplify provisioning, and guarantee security.

NetCracker Device Management and Home Networking is an integral part of the NetCracker TOMS Suite, including pre-integration with NetCracker Customer Management, Service Fulfillment and Assurance, IT Platforms, Resource Management, and Network Management solutions. This significantly reduces integration costs during implementation, brings necessary consistency of data and functions, and enables faster deployment.

Capabilities Overview

Benefits

• Rapid development of QoS-enabled and content-rich services delivered to any device over any network
• Increased self-management and profile portability capabilities through the use of central subscription management
• High reliability and scalability with Tier 1 carriers
• Implementation-proven, standards-based hardware and software
• Full support for standards including OMA DM v1.2
• TR-069 with Enriched Applications and IPv6/IPv4