The network remains one of the most valuable and expensive assets for any service provider. Networks and their management are increasingly becoming more complex, especially in a convergent world where there are many more dependencies. Adding home network, complex end-user devices, and IT platforms to the mix only compounds the problem. Customer expectations are also changing, and as customers become more sophisticated, they are demanding a much higher service experience, expecting no downtime and instant response for all their interactions. This requires much more sophisticated and integrated management systems than before, systems that are capable of understanding complex networks and services, and monitoring and managing them in real time. Network and element management systems that work directly with the network need to provide much more data and functionality as well as modern integration interfaces. All of this requires a new generation of network management and network assurance systems.
NetCracker Network Management
NetCracker brings NEC’s strong, thirty plus years of experience in network management and assurance to its complete Network Management suite.
As a part of the NetCracker TOMS Suite, NetCracker Network Management optimizes implementation time and costs through pre-integration with IT Service Platforms, as well as with Customer Management, Service Management, and Resource Management.
Capability Overview
| Performance Management |
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| Fault Management |
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| Configuration Management |
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| Network & Element Management System |
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Benefits
- A comprehensive, vendor-agnostic, end-to-end management of network/IT infrastructure status greatly improves the efficiency of the fulfillment and assurance processes, and ultimately improves customer satisfaction.
- Use of standards-based data models, processes, and integration interfaces (SID, OSS/J. MTOSI, CMDB, NGOSS) cuts integration and migration costs dramatically.
- Integration with upstream service management systems allows for rapid root cause and customer impact identification, and pro-active network restoration and preventive maintenance.
- The visualization of network infrastructure and relationships between different components speeds up resource provisioning, planning and design, and assurance processes.
- Highly automated, end-to-end processes and operations prevent network downtime due to configuration updates and changes.