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Revenue management
Customer Management
Revenue Management
Services Fulfillment & Assurance
Resource Management
Product Management
End-User Devices
IT Platforms
Network Management

In the last decade, Communications Service Providers have been influenced by three major business, technical, and behavioral trends. First, the convergence of communications/IT, content/media, and applications/consumer electronics is blurring the lines between different industries and is forcing service providers to undertake business transformations internally and seek broad cooperation and partnerships externally. Second, the move to all-IP networks, SIP, service platforms, massive datacenters, and powerful user devices is providing opportunities for new services and new business models, including alternative revenue strategies. And third, the vastly expanded choice in services, user devices, and payment methods is shifting control of services from the network to customers, and this requires completely new types of open and flexible systems to support the evolving service provider businesses.

NetCracker Rating and Charging & Billing Mediation

Leveraging NEC’s experience and expertise in the billing domain, NetCracker’s Revenue Management solution includes core functionality that covers the areas of Billing Mediation and Rating & Charging. NetCracker Revenue Management is an integral part of the NetCracker TOMS Suite and includes pre-integration with NetCracker Customer Management, Product Management, End-User Devices, and Service Fulfillment components. This significantly reduces integration costs during implementation, brings necessary consistency of data and functions, and enables other beneficial opportunities. NetCracker Revenue Management embodies the critical core characteristics required by a modern convergent billing platform.

Capabilities Overview
Billing Mediation
  • Event Mediation Engine is a rule-based process that collects, decodes, converts, correlates, and enriches CDR records before submitting them to a charging & rating process for further processing.
  • Charging Gateway is a web service provided to third-party service providers/content providers to let them charge subscribers for the use of their value-added services.
Charging & Rating
  • Offline Charging is a component responsible for processing event records including rating, triggering bonus & promotion rules, updating account lifecycle states, and performing additional logic related to revenue sharing and split charging.
  • Online Charging handles real-time charging requests including both session-based and event-based charging. The module supports reserve-debit-credit-rollback-rate operations — and enables Advice-of-Charge, real-time credit limit control, automatic session cut-off, and mid-call notification functionality.
  • Rating & Bonuses enables flexible multi-dimensional rating plans and configurable bonus & promotion rules.
Benefits