Lightower Fiber Networks Chooses Netcracker’s TOMS Solution to Boost Operational Performance and Customer Experience

Netcracker Technology announced today that Lightower Fiber Networks, a leading provider of fiber-based networking solutions, has selected the company’s Telecom Operations and Management Solution (TOMS) to consolidate and manage its expanding fiber-based infrastructure. Lightower’s fiber footprint extends from New England to Eastern New York State, Northern New Jersey, Long Island, and New York. The company provides Metro Ethernet, dark fiber, DWDM, SONET, Internet access, and collocation services throughout the Northeast.

“Lightower’s high-capacity infrastructure continues to experience rapid growth through acquisition, market expansion, and organic, in-market growth,” said Jason Campbell, SVP of Operations and Engineering at Lightower. “Our partnership with Netcracker will enable us to manage growth, optimize the management of assets, and enhance the customer experience.” By choosing Netcracker’s TOMS Solution, Lightower will improve its internal operations by providing implementation and support staff with unified and reliable access to network information. This solution will improve Lightower’s ability to plan and fulfill client orders by helping to reduce the time and effort required to accurately analyze resources throughout the network.

As part of its network expansion program, Lightower has recently acquired several high-capacity service providers. Netcracker’s TOMS will play a key role in integrating their network systems to provide Lightower with a single view of the entire network.

“Netcracker values the opportunity to help North American carriers like Lightower boost their business performance, reduce operational risk, and improve their customer relationships,” said Andrew Feinberg, President and CEO of Netcracker. “As Lightower executes on its growth strategy, we look forward to this partnership and to contributing to their success.”

About Lightower Fiber Networks

Lightower Fiber Networks is a leading fiber network and broadband service provider in the Northeast, offering over 5,500 fiber route miles coupled with comprehensive transport, alternative access, and nationwide long haul services. Lightower’s fiber footprint extends from New England, to eastern New York State, northern New Jersey, Long Island, and New York City. With access to over 2,100 buildings, Lightower offers unparalleled regional density, performance, scalability, security, and reliability in the Northeast. Lightower Fiber is headquartered in Boxborough, MA. For more information, visit http://www.lightower.com/ or call 888-LT-FIBER

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About NEC Corporation

NEC Corporation is a leader in the integration of IT and network technologies that benefit businesses and people around the world. By providing a combination of products and solutions that cross utilize the company’s experience and global resources, NEC’s advanced technologies meet the complex and ever-changing needs of its customers. NEC brings more than 100 years of expertise in technological innovation to empower people, businesses and society.  For more information, visit NEC at http://www.nec.com.

Based on its Mid-term Management Plan 2015, the NEC Group globally provides “Solutions for Society” that promote the safety, security, efficiency and equality of society. Under the company’s corporate message of “Orchestrating a brighter world,” NEC aims to help solve a wide range of challenging issues and to create new social value for the changing world of tomorrow. 

NEC is a registered trademark of NEC Corporation. All Rights Reserved. Other product or service marks mentioned herein are the trademarks of their respective owners. © 2015 NEC Corporation.

About Netcracker Technology

Netcracker Technology is the proven partner for cable operators and CSPs in enabling product innovation and bringing IT and networks into the next generation. The end-to-end Netcracker 10 solutions and services portfolio brings together comprehensive business and operations management offerings, big data analytics, service and network orchestration and virtual functions management onto a single cloud-enabled platform. Netcracker’s in-depth technical and operational expertise, wide range of professional services and unbroken track record for successful implementations enables operators of all sizes to deploy hybrid virtualized environments, establish end-to-end process visibility, introduce critical new revenue opportunities and deliver personalized customer experience.

For more information about accelerating product and service delivery, optimizing customer experience management and bringing virtualization out of the lab and into production, please visit www.netcracker.com.

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