Intelligent Sales Automation
Intelligent Sales Automation increases lead-to-order conversion and helps close more deals to create an entirely new sales experience for greater business benefits.
Netcracker Intelligent Sales Automation improves the efficiency and effectiveness of the sales force by digitalizing the entire sales process to eliminate manual tasks. The cloud-native solution provides E2E automation, sales team management and analytics-driven reporting for everything from lead and opportunity management to zero-touch quote generation.
Increase lead-to-customer conversion
Netcracker Configure Price Quote (CPQ) streamlines quotation management with a catalog-driven approach for precise proposals and positive customer experiences. It reduces the time from first contact to close and increases close rates for unsurpassed agility and competitiveness.
The solution automates and simplifies B2C and B2B sales processes of any scale and duration for a range of different organizations, including small businesses, large enterprises and governments.
Netcracker CPQ streamlines quotation management with a comprehensive set of functionalities and a user-friendly interface. It supports:
- Flexible pricing and discounting.
- Profitability and loss calculation.
- New sales approaches, complex changes and up-sell scenarios.
Improve sales productivity
Netcracker Sales Management automates and governs sales team and territory management processes. It simplifies management of mobile sales organizations distributed across different departments, locations and time zones.
Access to account information can be allocated based on a wide variety of factors, such as geographic area or customer type. Varying levels of access can also be allocated by role, such as salesperson, sales manager, franchisee, distributor or agent.
Sales Management also features:
- Intelligent analytics with flexible dashboards.
- Sales performance reviews.
Netcracker Customer Order Management completely eliminates order fallout and greatly accelerates order-to-activation as an integral part of quotation and order processing.
It orchestrates and tracks customer orders in multiservice and multivendor environments so that CSPs can provision both traditional telecom services and modern digital services, including XaaS, OTT and IoT.
Customer Order Management automates customer order decomposition, processing and orchestration. Validated orders are parsed, decomposed and then mapped to underlying services and resources to begin the fulfillment process.