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Monetization and Customer Experience

Monetization and Customer Experience

Transform customer experience, maximize 5G potential and adopt new business models rapidly.

Accelerate revenue potential and enrich the digital lifestyle

BSS is entering the digital era and must transform to manage the increased demand for:

Delivery of a personalized experience across the entire customer lifecycle.
New digital revenue streams.
Rapid product and service launches.
Greater business agility.
5G, cloud and IoT technologies.

Netcracker's pre-integrated solutions use advanced analytics and DevOps to support cloud-based delivery models and help CSPs maximize their revenue potential in the digital economy.

Solution Spotlight

Netcracker Convergent Charging System

Netcracker Convergent Charging System allows CSPs to monetize the new revenue opportunities of standalone 5G.

5G Monetization

Redefine business models, partner collaboration and customer relationships for greater value and seamless 5G evolution.

Netcracker Cloud BSS

Netcracker Cloud BSS is a SaaS-based, cloud-native solution that runs in the public cloud and helps CSPs create and launch new business cases for the digital economy.

Intelligent Sales Automation

Increase lead-to-order conversion and close more deals to create an entirely new sales experience for greater business benefits.

Digital Marketplace

Offer, manage and monetize digital business services with an exceptional user experience and rapid time to market.

Next-Generation Revenue Management

Support multiple network technologies, payment methods and business models on a single, cloud-native, 5G-ready platform.

Partner Ecosystem Management

Innovate and expand across industry verticals and manage relationships with partners throughout the entire lifecycle.

Enablement Platforms

Deploy solutions on any private, public or hybrid cloud with the power and innovation of AI/ML-driven Customer Engagement, the Digital BSS portfolio and microservices architecture.

Customer Engagement

Deliver a seamless, personalized customer experience across all channels.

Digital BSS

Leverage the power of AI to bring digital services to market quickly.

Advanced Analytics

Apply data intelligence, visualization and decisioning to help improve business and operational KPIs.

Polish Operator Play Extends Partnership With Netcracker for Digital BSS and Professional Services

Odido Consolidates on Netcracker Digital BSS in Major Transformation Project to Become the Telco of the Future

Hrvatski Telekom Upgrades to Netcracker Revenue Management to Automate Billing Processes for Fixed and Mobile Customers

Indosat Ooredoo Hutchison and Netcracker Bolster Partnership to Elevate Next-Generation Broadband Initiatives

Bechtle Clouds Broadens Engagement With Netcracker Revenue Management and Digital Marketplace to Support Dynamic Business Growth

T-Mobile Extends Strategic BSS and Managed Services Relationship With Netcracker

Netcracker Successfully Implements Full-Stack, Cloud-Native BSS/OSS on AWS for Andorra Telecom

AIS Expands Partnership With Netcracker for IT Transformation Program

Telecom Review Excellence Awards 2023: Best BSS Solution - Global

Telecom Review Excellence Awards 2023: Best AI Use for Network Monetization - Global

2023 Glotel Award for Progressing Monetization and Mobile Money

Frost & Sullivan 2023 Company of the Year Asia-Pacific OSS/BSS Industry

In the News View All

Polish Operator Play Extends Partnership With Netcracker for Digital BSS and Professional Services

Netcracker Supports New Customer Onboarding to Billing, Enabling Greater Business Process Visibility and Superior Service Quality

GenAI and Telcos: Addressing the Top 5 Misconceptions

Andrew Feinberg Discusses the Power of AI and Digital Transformation

Andrew Feinberg, Chairman and CEO of Netcracker, gave a keynote presentation during MWC24 on the future of GenAI for business and how the technology can be used across industries to achieve a substantial return on investment.

Monetization and Customer Experience

Accelerate revenue potential and enrich the digital lifestyle