Client-hosted operation
This service is ideal for operators that own the infrastructure but are looking for an organization to provide the onsite management and support.
With this solution Convergys invests in the staff, processes and expertise needed to run, manage and optimize the BSS applications onsite at the customer's premises.
With managed service/client-hosted operation Convergys:
- Provides the application/software solution
- Supports and maintains the solution in accordance with contractual terms
- Manages and operates the solution in accordance with contractual terms
- Assists the client in sizing, architecting and planning the data center/network infrastructure.
