Hosted managed service
There is one way for operators to ensure they always have the very latest billing and customer care solution: let Convergys handle everything. It really is that easy.
With hosted managed service, Convergys:
- Provides the billing and customer care solution and the full suite of services
- Provides the hardware/software infrastructure in a Convergys provided facility
- Supports and maintains the solution in accordance with contractual terms
- Manages and operates the solution in accordance with contractual terms.
Operators do not need to own the data center and network responsibility, or be concerned about maintaining and managing the staff needed to run the day-to-day operations, because Convergys does it all.
