Machine-to-machine
Machine-to-machine: the next big mobile opportunity
Machine-to-machine (M2M) is predicted to be a significant growth area in the next five years. Forecasts range from hundreds of millions to billions of deployed M2M devices by 2014. And this means a big revenue-generating opportunity for mobile operators. Given the long-term nature of contracts, investing in an M2M strategy now is critical to success.
A unique set of billing challenges
M2M is a complex and volume-driven business. Operators need a separate business model to exploit this area. Central to this is a dedicated smart BSS and billing infrastructure capable of:
- Driving an automated, low cost model
- Affordable scalability to meet the huge volumes involved in an ultra-low ARPU model
- Flexible charging and settlement across complex value chains
The infrastructure needs to support automatic fault recognition and reporting, policy management, a user-friendly interface and a configurable billing and settlement engine that can handle negotiated pricing and flexible charging models.
Discover the smart approach
Understand more about M2M and how to solve the billing challenges facing operators, by downloading Convergys’ perspective paper - M2M: the next big mobile opportunity
