Read Convergys’ Morag Lucey's insights into the latest events, trends, issues and opinions.
Morag is Senior Vice President of Global Marketing at Convergys Smart Revenue Solutions.
Taking responsibility for our broadband future: how to fund investment through smart services
May 3, 2012
Knowing Your Groove: The Core Vision of Competitive Differentiation
March 20, 2012
Delivering on the Promise of the SmartLife
February 24, 2012
4G BSS: Defusing the Mobile Data Traffic Explosion
December 02, 2011
Thank You, Steve Jobs, for Giving Technology a Personal Touch
October 20, 2011
“Bill Shock” Alerts – Ready to Go
October 18, 2011
Mobile Payments: Lessons From the Developing World
September 27, 2011
Are We on the Verge of Mobile Transactions Replacing the Debit Card System?
August 19, 2011
Time to Cut the Cord on Cable Regulation?
July 15, 2011
Smart BSS: How To Head Off 'Broadband Bill Shock' and Calls for Regulation
June 22, 2011
Winning the Race for Universal Broadband
May 25, 2011
Convergys and Microsoft Introduce New Solution for CRM
May 23, 2011
OpenFlow, Net Neutrality and the New Economics of Networking
May 3, 2011
Communications Mergers in the Air – What about Speed to Market?
April 20, 2011
Time for a New Communications Policy Framework – No Rules
March 8, 2011
Customer and Revenue Management Come of Age
November 11, 2010
Keep Your Eye on the Enterprise
June 09, 2010