Multi-play intelligent billing
Effective bundling of multiple services is proven to grow ARPU and enhance loyalty
In today's highly converged and connected world, the core of any Cable billing and Satellite billing platform is in the capability to offer flexible and converged billing regardless of the service, network or device.
As the convergent industry has grown though the triple-play and quad-play many Cable, Billing and Satellite billing platforms are still silo'd in charging, billing, financials, collections and mediation.
Real-time convergent charging and multi-play billing across any service and any network is a must have for cable and satellite operators. Convergys Smart Revenue Solutions enable Cable, Broadband and Satellite operators to deliver a number of business benefits including:
- Increased personalization of offers, products and pricing based on usage and buying patterns
- Responsiveness to competitive pressures to rapidly and flexibly introduce new pricing and offers
- Flexibility to support new growth models, with expansion into new markets and lines of business
- Increased revenues via diversification of the product portfolio
- Innovation across offers, multi-play bundles and business policies through easily configurable products and services
- Ensuring pre- and post paid convergent charging and billing complexities transparent to the customer
- Reduced churn among high value customers by leveraging rich billing data to increase customer insight
- Lower operational costs
Without convergent billing and real-time charging platforms, both Cable and Satellite operators are impeded from better serving their customers, growing loyalty and managing costs at a time when customers want flexibility in how they access and consume their content, and in real-time.
