Real-time convergent charging
Critical to long-term revenue growth
In today’s marketplace, service innovation and real-time capabilities are critical to maximizing revenues. Real-time convergent charging (RTCC) enables service innovation, allied to real-time control of debt exposure for more partner services and the ability to rate and bill on behalf of partners.
A convergent RTCC strategy will deliver a number of business benefits including:
- Increased revenues via diversification of the product portfolio
- Improved average profit per user across all segments of the customer base
- Lower operational costs
- Reduced churn among high value subscribers
Benefitting from a tailored RTCC implementation
Ensuring an appropriate RTCC implementation is essential in order to control costs.
Convergys’ experience supports the view that no one RTCC solution fits all. Instead it should be driven by each operator’s requirements, which is why Convergys RTCC Solutions can be deployed in a variety of ways from a staged approach to full implementation providing flexibility in deployment, as well as in service definition.
Discover the smart approach
Understand more about RTCC, by downloading Convergys’ perspective paper - real-time convergent charging: because the future demands customer-focused service innovation.
