Enterprise customers represent a significant growth area for telecoms operators. Yet many operators are not realizing the full revenue potential of this sector due to inadequate enterprise BSS and billing systems.
According to NetCracker’s research, more than 50 percent of enterprise decision makers say that "accurate billing that is easy to understand" is their most important consideration when partnering with a service provider. Still, only 36 percent of enterprise decision makers say their service provider effectively delivers accurate enterprise billing. And just 37 percent say their service provider can effectively bill for bundled services.
NetCracker’s Enterprise Billing solution presents a sophisticated and versatile billing and product lifecycle management solution that can help to solve these challenges by:
- More closely meeting the organizational needs of both domestic and multinational enterprise customers
- Enabling the rapid price changes, bonus schemes and sophisticated hierarchy-based discounts required by enterprise customers