The convergence of voice, data, and video has created new revenue opportunities for service providers. This convergence of services has also brought into sharp focus the need for converged platforms to deliver the unified, seamless communications services.
The trend towards distributed, multi-device communications, while eliminating distance and time barriers, is forcing enterprises to invest additional capital and effort into the integration of various communication platforms. As a consequence, enterprises are looking for cost-effective, comprehensive, easy-to-use collaborative solutions anywhere and at any time. The creation of unified communication platforms is the perfect way to increase productivity, facilitate decision making, and reduce communication response times.
The Unified Communications solution redefines the way that businesses communicate and collaborate — truly empowering the workforce to become more productive and more flexible.
The solution provides a rich user environment across various devices:
- Support of multiple platforms with rich internet application (RIA) technology
- Consistent user experience across different devices
The solution is perfectly suited to data center and cloud environments:
- Virtualization ready — VMware®, Microsoft® Hyper -V
- XML/Java application service
The solution integrates with business applications:
- SOA- and CEBP-capable (communication-enabled business process)
- SOAP/XML-based Web service
- SDK with WSDLs for call control
The solution supports bring-your-own-device (BYOD) policies:
- Virtualized client and HTTPS secure access
- On-demand/Instant Meeting initiation from IM (instant messaging), active calls and contact lists
The solution integrates easily with existing systems:
- Standards-based SIP interface
- Scalable media session management
NetCracker, together with NEC, brings a unique perspective to address exciting new opportunities in all industries looking to leverage the power of ubiquitous connectivity, real-time transactions, and compelling customer experience. Leveraging NEC’s strengths in network and IT along with NetCracker’s deep expertise in the management and monetization of infrastructure, services, and applications, our solutions bring together the best of software, services, and platforms to create the most comprehensive, end-to-end portfolio in the industry.