Join Netcracker Technology, a wholly owned subsidiary of NEC Corporation, to work for a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, virtualization and the changing mobile ecosystem. With an unbroken service delivery track record of more than 20 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers.
Netcracker Technology is looking to hire an experienced Release Manager to join our growing company! The Release Manager will be providing support to one of our largest customers in the LATAM region. This role will be pivotal in our delivery of outstanding customer service and accountability to ensure successful Application management support .
Role & Responsibilities:
Position Summary (Roles & Responsibilities):
Negotiate, plan and manage all aspects of the end to end release process
Forward Plan the release windows and cycles across a portfolio
Prepare deployment plans for planned and ad-hoc changes, review them with the team
Manage risks and resolves issues that affect release scope, schedule and quality
Measure and monitor progress to ensure application releases are delivered on time and within budget, and that they meet or exceed expectations
Coordinate release content and effort based on the service request backlog, pending service requests, third party applications, or operating system updates
Communicate all key project plans, commitments, and changes including requirements, QA plans, schedule, and scope changes
Manage relationships and coordinate work between different teams at different locations
Conduct Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews
Weekly Release Reporting
Communicate release details and schedules to the Business as required
Sign off the release package for implementation
Work with release engineers to understand impacts of branches and code merges
Maintains the release schedule for all core services and ensure alignment across key partners and vendors.
Continually work towards making improvements in the release process
Lead and co-ordinate the Go-Live activities including the execution of the deployment Plans and checklists.
Participate in CAB meetings to discuss release scope and/or roadblocks
Maintains a release repository and manages key information such as build and release procedures, dependencies, and notification lists
Researches new software development and configuration management methodologies and technologies and analyzes their application to current configuration management needs
Experience & Requirements:
Bachelor’s degree in Computer Science or related field
2-6 years of previous release and/or project management experience, (Solid understanding of project management principles preferred)
8-10 years of experience in information systems operations environment in systems analysis or development
Formal training in project management practices preferred
Advanced knowledge of software development life-cycle
Demonstrated ability to coordinate cross-functional work teams toward task completion
Demonstrated effective leadership and analytical skills
Must be self-motivated, detail-oriented, and have a high degree of organizational skills
Able to give multiple examples of creativity and critical thinking on the job
Advanced written and verbal communication skills are a must
Spanish and English fluent Speaker
Based in mexico City
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