Senior Software Analyst

Orlando, USA

Join Netcracker Technology, a wholly owned subsidiary of NEC Corporation, to work for a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, virtualization and the changing mobile ecosystem. With an unbroken service delivery track record of more than 20 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers.

Position Overview:

Netcracker Technology is looking to hire a Senior Software Analyst to be part of our International Center of Expertise team, located in Lake Mary, FL. In this position, you'll be responsible for post-production support for all of our Rating & Billing (RB) Core implementations. You'll be required to analyze the issues raised in the RB product / solution and provide the resolution in terms of configuration change, requirement clarifications, patch fixes etc.

Primary Responsibilities:

  • Provide technical support to all core version of RB.
  • Provide technical support to junior resources for resolving the critical issues
  • Design, Development and Testing
  • Design and write complex programs and system interfaces in accordance with client specifications
  • Perform unit tests for any of the clients deliverables before the release
  • Independent working and decision making while working on production issues or feature delivery
  • Do thorough reviews from the technical as well as functional aspect
  • Provide technical leadership to the team
  • Serve as first level for client interface by providing solutions or options to client problems/needs.
  • Provide 24*7 on-call post production supports to all RB clients.
  • Perform investigation and research for system environments to assist in resolving complex programming problems or identifying solutions to new business requirements.
  • Ensure completion of issues within established SLAs.
  • Participate in training programs in building strong knowledge of the RB product.

Required Skills & Experience:

Technical:

  • Telecom Billing experience (4-5 years)
  • Must have extensive experience with C, C++ and Pro-C, UNIX, PERL / Shell Scripting and Oracle (including PL/SQL and performance tuning).
  • Must have Development, Coding, Designing and Code Review experience
  • Experience with Development and Debugging Tools
  • Knowledge of big data concepts technology like Cassandra, Kafka, PostgreSQL is preferable

Other:

  • Strong communication and interpersonal skills are required
  • Experience preferred in implementation project environment, specializing in programming and analysis
  • Working knowledge of business functions and planning experience
  • Must have proficiency in relevant programming and control languages, strong analytical skills and thorough knowledge of standards and practices
  • Must have proficiency with various software applications programs including Microsoft Word and Excel
  • Must be customer-centric and detail oriented
  • Strong multi-tasking skills. 

Education:

  • BS/MS in Computer Science, Software Engineering, or related major

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Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities1. To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

If you already work for us, your answer will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier.

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You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

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