Join Netcracker Technology, a wholly owned subsidiary of NEC Corporation, to work for a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, virtualization and the changing mobile ecosystem. With an unbroken service delivery track record of more than 20 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers.
Netcracker Technology is looking to hire a Senior Software Analyst to be part of our International Center of Expertise team, located in Lake Mary, FL. In this position, you'll be responsible for post-production support for all of our Rating & Billing (RB) Core implementations. You'll be required to analyze the issues raised in the RB product / solution and provide the resolution in terms of configuration change, requirement clarifications, patch fixes etc.
Provide technical support to all core version of RB.
Provide technical support to junior resources for resolving the critical issues
Design, Development and Testing
Design and write complex programs and system interfaces in accordance with client specifications
Perform unit tests for any of the clients deliverables before the release
Independent working and decision making while working on production issues or feature delivery
Do thorough reviews from the technical as well as functional aspect
Provide technical leadership to the team
Serve as first level for client interface by providing solutions or options to client problems/needs.
Provide 24*7 on-call post production supports to all RB clients.
Perform investigation and research for system environments to assist in resolving complex programming problems or identifying solutions to new business requirements.
Ensure completion of issues within established SLAs.
Participate in training programs in building strong knowledge of the RB product.
Required Skills & Experience:
Telecom Billing experience (4-5 years)
Must have extensive experience with C, C++ and Pro-C, UNIX, PERL / Shell Scripting and Oracle (including PL/SQL and performance tuning).
Must have Development, Coding, Designing and Code Review experience
Experience with Development and Debugging Tools
Knowledge of big data concepts technology like Cassandra, Kafka, PostgreSQL is preferable
Strong communication and interpersonal skills are required
Experience preferred in implementation project environment, specializing in programming and analysis
Working knowledge of business functions and planning experience
Must have proficiency in relevant programming and control languages, strong analytical skills and thorough knowledge of standards and practices
Must have proficiency with various software applications programs including Microsoft Word and Excel
Must be customer-centric and detail oriented
Strong multi-tasking skills.
BS/MS in Computer Science, Software Engineering, or related major
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