Posted on: July 16, 2019

System Developer Analyst

Sao Paulo, Brazil
Netcracker Netcracker Careers logo

Position Summary (Roles & Responsibilities):

The position is to work full-time as system analyst supporting and developing the billing system for one of Brazil’s largest telecommunication operator.

 The system analyst will be responsible for performing development tasks, which includes providing technical design, coding, and unit testing. The system analyst will also perform tasks including level 3 customer support, which including understanding customer complaints, trouble shooting, and fixing code problems in both production and test environments. From time to time the system analyst will be expected to technically lead a small team of developer while working on new features.

 The system analyst will receive support from his peers, however it is expected that he will perform his duties by himself requiring minimum supervision, independently and pro-actively searching for solutions to conclude his assigned tasks effectively and with quality.


Major Duties & Responsibilities

Responsibilities include but not limited to the listed:

  • Technical design analysis for new features
  • Development of new features (coding and unit testing)
  • Trouble shooting and code correction for customer issues
  • Technical leadership of small team of developers while working on new features

 Experience & Requirements:

Education & Professional Certifications:

  • Bachelor’s Degree or in course in related technical discipline (Computer Science, Computer engineering)

 Candidate Profile:


  • Experience in a similar position for at least 2 years
  • Strong Technical background
  • Strong knowledge of C++/Java/SQL
  • Knowledge in Unix/Linux, computer operating systems
  • Knowledge in MS-Office (Word and Excel) as complementary tool to make the deliverables
  • It is necessary to have the availability to support client
  • Critical thinking and problem solving skills
  • Team work and Adaptability
  • Negotiation and Stress tolerance
  • Good communication skills in both Portuguese and English


  • Experience in systems which process high volume of data (parallel, distributed and scalable processes)
  • Experience with business benefits and value proposition
  • Experience in Billing solutions and/or Telecommunication industry mainly in Rating, Usage and Billing areas
  • Experience in developing technical requirements, solution architecture, and effort estimation
  • Knowledge of business processes and functions of the Customer

 Required Language Skills: 

  • English, advanced/fluent
  • Brazilian Portuguese, Native
  • Spanish, desired


Apply for this job

Please submit a detailed CV and fill out all the fields in the form.

By registering your information, you confirm that you agree to the processing of your personal data by Netcracker as described in the Privacy Notice.

We help you focus on the most important step you'll take. Your next one.

Take your strategy, your operations, and your business forward today.