Posted on: August 30, 2019

Application Engineer - Junior

Mexico City, Mexico
Netcracker Netcracker Careers logo

Are you someone who enjoys working with next generation technology, interacting with best in class global teams, and working with the largest digital transformations in the world?  This opportunity will combine them all while offering a competitive salary and accelerated career growth opportunities.

Join Netcracker Technology to work for a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, analytics, virtualization and 5G mobile networks. With an unbroken service delivery track record of more than 25 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers.

Job Description:

  • Provide post-production support services for the customers, including the following activities:
    • Identify, prioritize, troubleshoot and resolve incidents in production environments
    • Analyze, categorize and track application enhancement requests
    • Provide business users with application support
  • Ensure SLA compliance

Skills & Requirements

  • Strong knowledge of SQL, PL-SQL;
  • Ability to read Java code; knowledge of Java, J2EE. 
  • Knowledge of implementation methodologies and development techniques will be considered an asset;
  • Good written and spoken English & Spanish is a must;
  • Good communication skills;
  • Experience in telecommunications (OSS/BSS) will be considered an asset.

Education:

Higher technical Education or University Degree on Computer related science (minimum last year running)

 

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