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This role of Program Manager is a cornerstone of the Professional Services organization. As the primary liaison between the customer and the Netcracker technical team, the Program Manager should be well versed in all aspects of software delivery in a complex environment. Engagements within customers typically begin prior to license sale and extend well after the software is placed into production.
Principal Duties and Responsibilities:
Budget forecasting & tracking
Onboarding new team members
Resource plan / Project LOE management
Experience and Requirements:
10+ years Telecom experience (mainly OSS/BSS)
5+ years project management experience
Excellent communications skills
Strategic and focused.
Knowledge of data migration and system integration methodologies
Knowledge of software development lifecycle
Proven experience on Quality Assurance (processes, methodology and control)
In-depth knowledge of Netcracker Services (or generally accepted consulting) techniques, methods, processes, and practices
In-depth experience in business processes and skill in business analysis techniques
Ability to construct/maintain a project budget and manage project accordingly
Excellent oral presentation and written communications skills
Outstanding time management skills
Agile methodology experience
Experience working directly with customers at all levels of an organization
Project management area of product or customized software development (3+ years)
Experience in the telecommunications area is preferred
Bachelors degree in Computer Science or a related field
Apply for this job
Please submit a detailed CV and fill out all the fields in the form.
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