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Join NetCracker Technology, a wholly owned subsidiary of NEC Corporation, to work for a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, virtualization and the changing mobile ecosystem. With an unbroken service delivery track record of more than 20 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers.
The Account Director is responsible for leading engagements with existing customers or territory with overall responsibility for customer interaction, revenue growth and differentiating Netcracker from the competition. They will lead the sale of Netcracker products, solutions and services into their given accounts. They will act as the single point of contact to the customer and drive opportunities from lead generation to deal closure. The Account Director is expected to consistently meet or overachieve booking and revenue quotas as assigned by Sales and Business Unit leadership. They will also assist Sales Leadership in providing input to sales goals while collaborating with sales support and other internal departments to ensure the client’s expectations are being met or exceeded.
Principal Duties and Responsibilities:
Responsible for identifying, qualifying and advancing opportunities based on their probability and potential value to Netcracker within assigned accounts or territories
Proactively identify ways for Netcracker to bring more value to the client through its software, services, and other assets
Developing a thorough understanding of a prospect’s or existing client’s short-term and long-term strategic requirements, goals, and challenges while identifying potentially relevant Netcracker solutions
Developing and recommending strategic and tactical sales plans for assigned accounts
Fully understand the customer's business challenges, culture and environment: specifically market trends, future technology, competition and partners that may affect the customer's business
Develop a trusted advisor relationship with key client executives and be viewed as a reliable focal point for business and systems issues
Lead the commercial discussions with the customer, in alignment with Netcracker business standards and partnering closely with internal stakeholders as it pertains to all contractual agreements
Responsible for achieving annual sales, revenue, and profitability targets identified by Sales Leadership
Continuously educate customers on the value and evolution of the Netcracker product portfolio
Keeping Netcracker management informed of sales progress using pipeline tools and internal communication methods
Developing unique and differentiated value propositions for Netcracker prospects and existing customers
Collaborate with sales leadership and other stakeholders to develop successful sales strategies for each opportunity
Providing customer and market intelligence back to Sales, Product Management, Operations, IT, and PMO regarding Netcracker strengths, weaknesses, opportunities and threats based on sales pursuit interactions
Experience and Requirements:
Extensive knowledge of the telecommunications industry, particularly BSS, OSS, Cloud, Managed Services, and/or SDN/NFV solutions
Demonstrated experience in identifying and winning multimillion dollar system integration/technology solution deals and consistently meet or beat sales quotas
Ability to build relationships at multiple levels within the client organization
Successful examples of full-lifecycle sales experience with complex technical solutions
Demonstrated ability to negotiate win-win agreements with clients
Creative “out of the box” thinker that can identify innovative solutions and sales strategies to achieve differentiation for Netcracker
Strong bias for action and will aggressively pursue opportunities and navigate external and internal obstacles
Ability to analyze data and translate it into professional sales presentations
Strong negotiation skills for creating contractual agreements
Capable of working in a matrixed corporate environment
Strong executive presence
Excellent leadership, written and verbal communication skill