Remember, if you do disable or delete cookies, you may not have access to the full functionality of our website.
This cookie is automatically generated by applications based on the PHP language. This cookie is a general purpose identifier used to maintain user session variables.
_ga, _gcl_au, _gid
Universal Analytics (Google)
These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website and blog, where visitors have come to the website from and the pages they visited.
BizoID, bcookie, lang, UserMatchHistory, lidc
These are browser ID cookies dropped on our site by LinkedIn. They allow us to track visitor behavior on the LinkedIn campaigns, together with the interactions on our web pages including time spent on the site, how far users scroll down and where they go after this site.
This cookie is set by Marketo. This allows a website to track visitor behavior on the sites on which the cookie is installed and to link a visitor to the recipient of an email marketing campaign, to measure campaign effectiveness. Tracking is performed anonymously until a user identifies himself by submitting a form.
Used in conjunction with the Twitter social plugins in order to allow to help Twitter improve and understand how people use its services, including Twitter buttons and widgets, and Twitter Ads.
Join Netcracker Technology, a wholly owned subsidiary of NEC Corporation, to work for a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, virtualization and the changing mobile ecosystem. With an unbroken service delivery track record of more than 20 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers.
Netcracker Technology is looking to hire an IT Engineer to join our IT Support Department. This team works in an IT environment that leverages a variety of cutting-edge technology to ensure proper data containment, executing access requests and support various other systems within the environment. This team is based out of our Cincinnati office and is a key part of our Global IT.
Provide Level 1 Support to help desk
Execute access requests after in accordance with established security standards
Maintain and update permissions to assets in an Active Directory tree
Create and assign roles and user rights in accordance with Netcracker security standards and customer requirements
Troubleshoot the issues with access provisioning and communicate with other IT teams to find the root cause
Maintain CMDB for customer and internal environments
Provide documentation and response to internal and external audits
Create internal documentation for processes related to the support and use of the CMDB, secure support environment, and other systems
Other duties as assigned
Experience & Requirements:
Must have at least 1 year of experience working in a corporate IT role
Technical background with Windows systems.
Strong understanding of Windows Active Directory
Experience with Certify Single Sign-On, Citrix, 2FA, and/or Jira a plus
Knowledgeable in IT processes, concepts and practices, particularly around IT security
Ability to create clearly written documentation of processes
Excellent communication and interpersonal skills
BS/MS in Computer Science, Software Engineering, Information Systems or related major
Apply for this job
Please submit a detailed CV and fill out all the fields in the form.
We help you focus on the most important step you'll take. Your next one.
Take your strategy, your operations, and your business forward today.