Solution Architect - Pre Sales

Santiago, Chile; Buenos Aires, Argentina; Colombia, Colombia; Mexico City, Mexico; Sao Paulo, Brazil

Join Netcracker Technology, a wholly owned subsidiary of NEC Corporation, to work for a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, virtualization and the changing mobile ecosystem. With an unbroken service delivery track record of more than 20 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers.

Position Summary:

Netcracker Technology are looking to hire a Solution Architect, with proven experience in the Pre Sales life Cycle. The role will help support the Sales team on new or existing customers to assist in all phases in the sales process and to be the SME representing Netcracker in front of our customers.

Principal Duties and Responsibilities:

  • Assist in all phases of the sales process
  • Prepare technical part of response to RFPs and RFIs
  • Work with multiple Account Executives to support opportunity qualification process
  • Direct presentations to prospective customers and partners using knowledge of industry trends and standards and common industry challenges coupled with NetCracker solution knowledge
  • Develop product demonstrations, including specification, testing, and delivery
  • Drive the process of delivering high-quality product and architecture presentations and demonstrations
  • Configure the NetCracker product and demonstrate advanced product concepts
  • Assist account teams in ensuring customer satisfaction
  • Represent NetCracker as a general industry Subject Matter Expert
  • Travel to customer sites worldwide

Experience and Requirements:

  • University degree
  • Experience delivering solutions to a Telco
  • 7 years working at a Telco or SI vendor with strong technical knowledge on BSS solutions. 
  • Demonstrated knowledge of major industry standards: eTOM, SID, TAM, ITIL, OSS/j, MTOSI, etc
  • Demonstrated knowledge of one or more Communications Service Provider markets
  • Demonstrated knowledge of one or more major local, access, or backbone network communications technologies, including TDM/PDH, SONET/SDH, PSTN/Voice, Dialup/DSL/Dedicated IP, Backbone IP, MPLS, IP VPN, FR/ATM, DWDM, etc.
  • Some IT and/or software development experience in one or more of the following areas: large-scale, mission-critical applications, network management systems, Operations Support Systems, general large-scale system architecture, large-scale databases
  • Fluent English – must have
  • Excellent written, verbal, and interpersonal communication skills, as well as strong strategic and analytical skills
  • Ability to work as part of a team to solve complex technical problems and work with accounts in complex environments
  • Business-like presence and ability to interact professionally with customers at all organization levels
  • Well-developed knowledge and understanding of the global telecommunications marketplace

Education:  

  • Bachelor’s degree in related field

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