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Join Netcracker Technology, a wholly owned subsidiary of NEC Corporation, to work for a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, virtualization and the changing mobile ecosystem. With an unbroken service delivery track record of more than 20 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers.
This Cloud Business Analyst will be instrumental in ensuring that business requirements objectives in the domain of Telco Product Catalog design and configuration are achieved by methodically aligning the necessary changes to business processes, roles and responsibilities, skills, and information systems. To accomplish this, the Senior Business Analyst will perform the following functions:
Business requirements analysis and solution design around product catalog management/product lifecycle management by applying cloud system design techniques
Analysis and design of Telco Business processes
Performing early-stage business requirements analysis, feasibility and organizational readiness assessment as input to design stage of a project
Lead teams in performing business analysis activities that ensure required, value-add changes to business processes, roles and responsibilities, and system functions are documented, tracked and realized
Assist with project planning by offering analysis on requirements gathering
Review design documents which are prepared by other team members
Decompose business requirements into system requirements for a cloud solution with micro-service architecture
Analyze customer's product catalog and be able to decompose complex multi-layer product catalog into product components and technical service components
Work on design documents which describes product catalog structure rules, components dependencies, eligibility criteria, compatibility rules, pricing rules, discounts, promotions and term commitments
Obtain design sign-off from the customer business users and customer IT representatives
Communicate with internal project team and describe technical requirements for development
During build & test stage of the project consult project development team
User trainings agenda preparation assistance
During User Acceptance Test support project team and customer business users
Help to perform triage of the tickets - whether it's Change Request or defect
3+ years experience leading and performing requirements analysis and solution design for cloud solutions with micro-service architecture
5+ years experience leading and performing business requirements analysis, business cases, use cases, requirements management, test plans and scenarios
3+ years experience in Telecom business analysis - strong understanding structure of products and services proposed by telecommunication service providers
3+ years experience working as product catalog configurator at a North American telecom service provider
Strong understanding of Telco product sales process
Strong understanding of eTOM and SID standards.
Experience of using IT tools: Enterprise Architect, Erwin, MS Visio, Jira
Experience with Value Management, KPIs and “move the needle” initiatives a plus
Excellent written and verbal communication
Excellent presentation and facilitation skills
5+ years experience in performing presentation in front of 10+ people
Team player and able to work with and through others
Ability to influence others and move toward a common objective
Self-directed, analytical problem solver
Ability to frequently travel on-site in North America
Degree in Computer Science or Network Technologies or related field
Apply for this job
Please submit a detailed CV and fill out all the fields in the form.
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