Posted on: March 8, 2021

Lead - Application Management Services

Pune, India; Bangalore, India
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Responsibilities:

  • Provide post-production application management services for the customers, including the following activities:
    • Analyze, identify, prioritize and assist in resolution of issues in production environments
    • Analyze, categorize and assist in development by application enhancement requests
    • Provide business users with application support.
  • Establish good working relationship with the customers while providing onsite technical support for production environment.
  • Troubleshoot, analyze and resolve various software problems in customer solution.
  • Provide expertise and best practices on technical aspects of post-production support services including performance.

 Key Technical Expertise:

  • Excellent understanding and working experience in Core Java, J2EE, JSP, XML/XSLT, Web Services (REST & SOAP), UNIX etc.;
  • Experience in writing SQL, PL/SQL queries and good knowledge of RDBMS (preferably Oracle SQL);
  • Experience in developing/support Telecom BSS/OSS Systems is preferable;
  • Excellent communication & presentation skills;
  • Willingness to travel to customer locations when required.
  • Flexibility to Support Customer Business hours.

Experience: 8-15 yrs

Education: Any Technical Graduate

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