HR/Office Administrator Sofia, Bulgaria
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HR/Office Administrator

Sofia, Bulgaria
Netcracker Netcracker Careers logo

Are you someone who enjoys working with next generation technology, interacting with best in class global teams, and working with the largest digital transformations in the world?  This opportunity will combine them all while offering a competitive salary and accelerated career growth opportunities.

Join Netcracker Technology to work for a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, analytics, virtualization and 5G mobile networks. With an unbroken service delivery track record of more than 25 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers.

Position Summary:

We are looking for an experienced HR/Office Administrator to support our expanding Sofia office. The ideal candidate will be able to handle a wide range of administrative/HR-related tasks; to work independently with little supervision; and to help ensure a positive employee experience. 

Role & Responsibilities:

  • Co-ordinate the end-to-end HR administration process, including preparing employment contracts for new hires, creating annexes and job descriptions, initiating background checks, internal relocations and managing the on and off-boarding process
  • Provide general administrative support to the Sofia Office by answering the main telephone line, meet and greet visitors, receive deliveries, sort incoming mail and arrange courier shipments
  • Be the first point of contact for employees in Bulgaria, supporting with any questions and escalating/re-directing questions where appropriate
  • Process employee change notifications and documentation relating to changes such as compensation, title, department, and manager changes
  • Implement and administer HR procedures and processes
  • Administration of local benefit plans, working with the broker for renewals
  • Provide local support to our internal visa team, assisting with the process of Blue Card applications, TPS registrations and liaising with local authorities where required
  • Work closely with payroll to ensure accurate salary payments
  • Process HR and facilities related invoices
  • Serve as the Health and Safety representative for the Sofia office, which includes DSE assessments for new starters, first aid and fire warden duties, and tracking/reporting any incidents
  • Liaise with building management on facility issues, distribute local access control badges and allocate car park spaces as applicable
  • Manage kitchen/washroom supplies, and order supplies as needed
  • Oversee cleaning company, water/coffee supplier etc. ensuring that the required standard of service is met.
  • Ad hoc HR projects and general administrative support as and when needed.

 Experience and Requirements:

  • 2+ years experience working within HR Administration or role at a similar level, preferably in multinational business environment
  • Solid knowledge of Bulgarian employment law
  • Ability to multitask and prioritise
  • A team player
  • Good organisational and administrative skills, with strong attention to detail and accuracy
  • Proficient with Microsoft applications, including Word, Excel, and PowerPoint
  • Excellent communication and interpersonal skills
  • Professional and discreet


  • Bachelor’s degree in related field


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