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Are you someone who enjoys working with next generation technology, interacting with best in class global teams, and working with the largest digital transformations in the world? This opportunity will combine them all while offering a competitive salary and accelerated career growth opportunities.
Join Netcracker Technology to work for a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, analytics, virtualization and 5G mobile networks. With an unbroken service delivery track record of more than 25 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers.
Netcracker Technology is looking to hire a BSS Solution Architect, with experience in the Pre-Sales and Implementation life-cycle for Telco solutions. This role will help to support our Sales team on new or existing customers to assist in all phases of the sales process and to be the SME representing Netcracker in front of our customers. This position can also assume involvement into solution delivery activities as well.
This position can sit remotely within USA or Canada.
Role and Responsibilities:
Assist in all phases of the sales process
Prepare technical part of response to RFPs and RFIs
Work with multiple Account Executives to support opportunity qualification process
Direct presentations to prospective customers and partners using knowledge of industry trends and standards and common industry challenges coupled with Netcracker solution knowledge
Develop product demonstrations, including specification, testing, and delivery
Drive the process of delivering high-quality product and architecture presentations and demonstrations
Demonstrate advanced Netcracker product concepts
Assist account teams in ensuring customer satisfaction
Represent Netcracker as a general industry Subject Matter Expert
Travel to customer sites worldwide
Prior experience working at a Telco or SI vendor with strong technical knowledge on BSS solutions.
Demonstrated knowledge of major industry standards: TMForum (eTOM, SID, TAM, OSS/J, MTOSI, Open API etc.), 3GPP, MEF, ETSI, ONAP, CNCF etc.
Demonstrated knowledge of one or more Communications Service Provider market
Demonstrated Knowledge in diverse domains of Channels, CRM, Order Entry/CPQ, Product Catalog, Customer Care, Order Management, Provisioning, Resource Management and Billing/Charging/Mediation/Collections systems/solutions/processes for both consumer and complex B2B products & services
Experience in solution delivery for Telecom/Communications Service Provider in one or more combinations of domain areas like CRM, Billing, Order Fulfillment etc.
Demonstrated knowledge of one or more major local, access, or backbone network communications technologies, including Wireless: GSM/LTE/5G and Wireline: SONET/SDH, IMS/VoIP, DSL/Fiber, MPLS, IP VPN, DWDM, etc.
Some IT and/or software development experience in one or more of the following areas: large-scale, mission-critical applications, network management systems, Operations Support Systems, general large-scale system architecture, large-scale database.
Knowledge of Integration and Data Migration methodologies and good to have diverse delivery experience in a large scale BSS transformation.
Excellent written, verbal, and interpersonal communication skills, as well as strong strategic and analytical skills
Ability to work as part of a team to solve complex technical problems and work with accounts in complex environments
Business-like presence and ability to interact professionally with customers at all organization levels
Well-developed knowledge and understanding of the global telecommunications marketplace
Nice to have: knowledge of IT & Architecture frameworks like ITIL, TOGAF etc.
Nice to have: knowledge in Cloud technology, Microservices and CI/CD/DevOps toolsets like Openshift/Kubernetes/Istio, Docker, Jenkins, Git/GitHub, Prometheus, Zookeeper, OpenTracing/Zipkin etc.
Bachelor’s Degree in Computer Science, Engineering or related field
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