Posted on: September 9, 2021

Software Analyst C/C++

Sao Paulo, Brazil
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Software Analyst 

Are you someone who enjoys working with next generation technology, interacting with best in class global teams, and working with the largest digital transformations in the world?  This opportunity will combine them all while offering a competitive salary and accelerated career growth opportunities.

Join Netcracker Technology to work for a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, analytics, virtualization and 5G mobile networks. With an unbroken service delivery track record of more than 25 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers.

Position Summary:

Netcracker Technology is looking to hire a Systems Analyst to be part of our International Center of Expertise (ICE) team, located in Sao Paulo, Brazil. This role involves troubleshooting of software and technical configuration issues. You will be working in a respected international team with experience and knowledge to provide innovative coding solutions and technical consultancy to major Telecommunications and Utilities businesses in the Americas and World Wide.  The person selected will be responsible for post-production support for all  custom implementations. He / She would be required to analyze the issues raised in the product and solution and provide the resolution in terms of Configuration change, requirement clarifications, patch fixes etc.

 

Role & Responsibilities:

  • Work Independently on production issues or feature development
  • Design and write complex programs and system interfaces in accordance with client specifications
  • Perform unit tests for any of the clients deliverables before the release
  • Do thorough reviews from the technical as well as functional aspect
  • Provide technical leadership to the team
  • Serve as first level for client interface by providing solutions or options to client problems/needs.
  • Rota Shifts , provide 24*7 on-call post production supports
  • Perform investigation and research for system environments to assist in resolving complex programming problems or identifying solutions to new business requirements.
  • Ensure completion of issues within established SLAs.
  • Participate in training programs in building strong knowledge of the NRM product.
  • Must be able to speak fluently in Portuguese and English ( Spanish is a plus)

Experience and Requirements:

  • Excellent Communication Skills.
  • Telecom Billing experience
  • Technical Skills Required (Strong hands on experience)
  • Must have extensive experience with C, C++ and Pro-C, UNIX, PERL / Shell Scripting and Oracle (including PL/SQL and performance tuning).
  • Experience with Development and Debugging Tools like GDB, Memory Map, etc.

 Additional Skills:

  • Strong communication and interpersonal skills are required.
  • High Energy levels are required for driving the team to raise the performance bar.
  • Experience preferred in implementation project environment, specializing in programming and analysis
  • Working knowledge of business functions and planning experience
  • Must have proficiency with various software applications programs including Microsoft Word and Excel
  • Must be customer centric and detail oriented
  • Good in multi-tasking.

Education:

  • BS/MS in Computer Science, Software Engineering, or related major

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Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

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